Harbor · Beacon · Lighthouse
Three dedicated support tiers — Harbor, Beacon, and Lighthouse — built specifically around your Microsoft 365 environment: everyday help desk support, identity and email security, and full compliance-grade protection. Engage us for Microsoft 365 on its own, or as part of a broader Cybersecurity Programs and Managed IT .
Get a Microsoft 365 Security AssessmentMicrosoft 365 is where most of your business already lives — email, files, chat, identity, and increasingly, security. It deserves its own documented support program, not an afterthought bolted onto a general IT ticket queue. That’s why we built Harbor, Beacon, and Lighthouse as standalone managed Microsoft 365 services tiers, using the same names and structure as our broader managed IT and cybersecurity programs, so the level of coverage is always clear and consistent.
If you’re already enrolled in one of our full managed IT programs, Microsoft 365 support at the matching tier is included — this page describes exactly what that coverage includes. It’s also available as its own engagement if Microsoft 365 support and security is the only thing you need managed right now.
Amelia Island Technologies is a member of the Microsoft AI Cloud Partner Program, giving us direct access to Microsoft’s partner resources and licensing for the Microsoft 365 and Azure services we deploy for clients.
User provisioning and deprovisioning, license assignment and reclamation, multi-factor authentication (MFA) enrollment, Conditional Access policy design, and privileged role management — the controls that decide who can get into your tenant and what they can do once they’re in.
Exchange Online mailbox and distribution list management, shared mailbox configuration, mail flow and transport rules, SharePoint and OneDrive site provisioning and permissions, and Microsoft Teams administration.
Microsoft Defender for Office 365 configuration (Safe Links, Safe Attachments, anti-phishing policies), Microsoft Defender integration, security alert monitoring, and Secure Score tracking and remediation — the layer that stops phishing, malware, and account compromise before they become incidents.
Microsoft Purview data loss prevention (DLP) policies, retention labels and policies, sensitivity labels and information protection, eDiscovery configuration, and audit log retention — the documentation and controls regulators and auditors expect to see. See our compliance programs for framework-specific detail.
Microsoft Intune enrollment and device compliance policies, mobile application management, Conditional Access tied to device compliance, and endpoint configuration baselines for the laptops, phones, and tablets connecting to your tenant.
Third-party backup of Exchange Online, SharePoint, OneDrive, and Teams data — because Microsoft’s built-in retention isn’t a backup — plus periodic recovery testing to confirm your data is actually restorable when you need it.
Pick the level of coverage that matches where your business is today. Each tier builds on the one before it.
Foundation
Reliable day-to-day administration and help desk support for a Microsoft 365 environment that just needs to work.
Who Harbor Is For: small businesses that need dependable Microsoft 365 administration and support, without complex security or compliance requirements yet.
Co-Managed
Everything in Harbor, plus the identity, email, and device security controls that keep a growing business protected.
Who Beacon Is For: growing businesses that need real identity and email security, not just help desk support — without yet requiring full compliance program management.
Fully Managed
Everything in Beacon, plus the compliance-grade oversight regulated businesses need to prove their Microsoft 365 environment is secure and audit-ready.
Who Lighthouse Is For: businesses under active regulatory or contractual compliance obligations that need to demonstrate a documented, audit-ready Microsoft 365 security program.
Get Started with Lighthouse for Microsoft 365
Need broader managed IT too? See the full Lighthouse program →
Most businesses can tell within one conversation whether they need Harbor’s foundation, Beacon’s proactive security, or Lighthouse’s full compliance coverage. If you already know you need broader managed IT and cybersecurity beyond Microsoft 365, compare our full Harbor, Beacon, and Lighthouse programs — Microsoft 365 support at the matching level is included, or start with an IT audit and readiness assessment to see exactly where your tenant stands today.
Get a Microsoft 365 Security Assessment