Harbor · Beacon · Lighthouse

Microsoft 365 Support Services

Tenant administration, identity security, and Microsoft Defender protection for your Microsoft 365 environment — delivered at the level of coverage your business needs, through Amelia Island Tech’s Harbor, Beacon, or Lighthouse Programs.

Talk to Us About Microsoft 365

Built Into Every Program, A Secure Foundation

If your business runs on Microsoft 365, it’s already part of your attack surface — and part of your day-to-day support needs. We don’t treat Microsoft 365 as an add-on. It’s built into our Harbor, Beacon, and Lighthouse Programs from the ground up, and you can also engage us for Microsoft 365 support on its own if that’s all you need right now.

What We Support

  • User onboarding and off-boarding
  • Conditional Access configuration
  • Multi-factor authentication (MFA) support
  • Exchange Online, Teams, SharePoint, and OneDrive administration
  • Email security and phishing protection
  • Microsoft Defender endpoint and identity protection
  • Compliance, GRC (governance, risk & compliance), and data governance
  • Microsoft 365 backup and recovery

Coverage Grows With Your Program

Foundation

Harbor — Everyday Microsoft 365 Support

Account setup and removal, help desk support for logins and MFA, baseline security settings, and backup for OneDrive and SharePoint — the day-to-day support most small businesses need.

Co-Managed

Beacon — Proactive Microsoft 365 Security

Everything in Harbor, plus managed Conditional Access policies, proactive MFA enforcement, Intune device management, and Microsoft Defender for Office 365 email protection — built for businesses that need real security, not just support.

Fully Managed

Lighthouse — Complete Microsoft 365 Security & Compliance

Everything in Beacon, plus 24/7 delegated monitoring inside your Microsoft Defender environment, Zero Trust identity policies, Microsoft Purview compliance management, and full-tenant backup — for businesses under active compliance obligations.

Not Sure Which Level of Microsoft 365 Support You Need?

Every Harbor, Beacon, and Lighthouse engagement includes Microsoft 365 support at that program’s level. Compare the full programs, or talk to us directly about Microsoft 365 on its own.

Compare all three programs →