Harbor — Dependable Day-to-Day IT Support

Harbor is Amelia Island Tech’s flat-rate, proactive IT support plan for small businesses in Fernandina Beach and Amelia Island: reliable monitoring, patching, and help desk support that keeps your systems running and your team unblocked, without the overhead of a full internal IT department.

Get Started with Harbor

What’s Included

  • 24/7 remote monitoring of servers, workstations, and network devices
  • Automated patch management and update scheduling
  • IT helpdesk services and support for day-to-day technical issues
  • Basic endpoint protection and antivirus management
  • Monthly health reports and system status reviews

Microsoft 365 Support Included

  • User onboarding and offboarding for Microsoft 365 accounts
  • Help desk support for MFA registration and sign-in issues
  • Baseline Microsoft 365 security configuration
  • Microsoft 365 backup for OneDrive and SharePoint

See full Microsoft 365 service details →

Who Harbor Is For

Harbor fits small businesses that need dependable managed IT support without complex compliance requirements — a straightforward, outsourced IT support alternative to hiring a full internal team. It’s one of three business IT support plans we offer alongside Beacon and Lighthouse, giving you a stable technology foundation that just works, backed by a documented support process and a direct line to the technician doing the work, not a rotating help desk queue. Many clients simply call us their small business IT support company for Fernandina Beach and Amelia Island.

Ready to Grow Into More?

As your GRC (governance, risk & compliance) or security needs grow, you can step up to co-managed IT and cybersecurity with Beacon, or fully managed IT, security, and compliance with Lighthouse — without changing partners.

Compare all three programs →