Proactive Program

Co-Managed IT that provides confidence and assurance in your organizations IT investments.

Leveraging Amelia Island Tech’s Proactive Program provides clients co-managed IT cybersecurity and IT service solutions, ensuring several significant benefits:

Enhanced Security Posture: Proactive monitoring and threat detection help identify and mitigate potential security issues before they can cause harm.

24/7 Protection: Continuous surveillance ensures that threats are detected and addressed at any time, reducing the risk of prolonged exposure.

Cost Savings: Co-Managed IT collaboration with Amelia Island Tech can be more cost-effective than maintaining an in-house security team, especially when considering the expenses associated with hiring, training, and retaining skilled personnel.

Access to Expertise: Amelia Island Tech provides access to a team of cybersecurity experts with specialized skills and knowledge, which might be difficult to assemble internally.

Scalability: Services can be scaled up or down based on the business’s needs, providing flexibility as the organization grows or changes.

Compliance Support: Amelia Island Tech helps ensure that businesses meet regulatory requirements, reducing the risk of non-compliance penalties.

Focus on Core Business: By handling cybersecurity and IT services, Amelia Island Tech allows its business partners to focus on their primary operations without being distracted by security & IT concerns.

 Proactive Program Services Offerings:

This Program’s pricing is defined by the number of users managed for the client by Amelia Island Tech, and any add-on cybersecurity or service needs. Schedule a consultation today to discuss the benefits and pricing of this program with us!! 

Click the icons below to explore Amelia Island Tech’s Proactive Program’s included services.

Amelia Island Tech offers a comprehensive suite of IT services configured to support the evolving needs of modern businesses. Our solutions include systems monitoring, systems maintenance, and workstation imaging & deployment. These services are designed to ensure system reliability, reduce downtime, and streamline IT operations. By managing the day-to-day technology needs of our clients, we enable them to focus on their core business objectives while benefiting from secure, efficient, and scalable IT infrastructure.

Amelia Island Tech’s Performance Monitoring service is a core component of its proactive Program offering, designed to ensure your IT systems are running efficiently, securely, and without interruption.

Key Features:

  • Real-Time System Monitoring:
    Tracks the health and performance of servers, workstations, and network devices—monitoring CPU usage, memory, disk space, and uptime.
  • Application and Service Monitoring:
    Ensures critical business applications and services are responsive and available, minimizing disruptions to daily operations.
  • Network Performance Tracking:
    Monitors bandwidth usage, latency, and traffic patterns to detect bottlenecks or unusual activity that could indicate a security threat or system inefficiency.
  • Automated Alerts and Notifications:
    Sends real-time alerts when performance thresholds are breached, allowing for immediate response and issue resolution.
  • Insightful Reporting:
    Provides detailed performance reports and trend analysis to support capacity planning, budgeting, and strategic IT decisions.

Client Benefits:

  • Proactive Issue Resolution: Detects and addresses problems before they impact productivity.
  • Improved Reliability: Keeps systems stable and responsive, reducing downtime.
  • Enhanced Security: Identifies abnormal behavior that may signal a cyber threat.
  • Operational Efficiency: Frees up internal resources by automating monitoring and reporting.
  • Strategic Planning: Offers data-driven insights to guide IT investments and upgrades.

Amelia Island Tech’s performance monitoring ensures your technology works for you—efficiently, securely, and without surprises.

Routine Maintenance in Amelia Island Tech’s Proactive Program refers to the regularly scheduled tasks that keep your IT systems secure, stable, and performing at their best. It’s a proactive approach to prevent issues before they disrupt your business.

Key Components:

  • System Updates & Patching:
    Regular installation of operating system and software updates to fix vulnerabilities and improve performance.
  • Hardware Health: Checks
    Monitoring and testing of servers, workstations, and network devices to identify early signs of failure or degradation.
  • Disk Cleanup & Optimization:
    Removal of temporary files, log files, and other clutter to free up space and improve system speed.
  • Antivirus & Endpoint Protection Updates:
    Ensures all security tools are current and functioning properly to defend against the latest threats.
  • Backup Verification:
    Routine checks to confirm that data backups are running successfully and can be restored if needed.
  • User Account & Access Review:
    Periodic audits of user permissions to ensure only authorized personnel have access to sensitive systems and data.

Client Benefits:

  • Improved System Reliability: Reduces the risk of unexpected downtime or hardware failure.
  • Enhanced Security: Keeps systems protected against known vulnerabilities and threats.
  • Longer Equipment Lifespan: Prevents wear and tear by addressing issues early.
  • Operational Efficiency: Ensures systems run smoothly, supporting productivity.
  • Peace of Mind: Knowing your IT environment is being actively maintained by professionals.

Routine maintenance is a foundational part of Amelia Island Tech’s commitment to proactive managed IT and cybersecurity services.

Workstation Imaging:  In Amelia Island Tech’s Proactive Program offering Workstation Imaging refers to the process of creating and deploying standardized system images across multiple workstations. Here are some key aspects:

      • Standardization: Ensures all workstations have the same operating system, applications, and configurations, reducing inconsistencies.
      • Efficiency: Speeds up the setup process for new devices, allowing for quick deployment and minimizing downtime.
      • Consistency: Maintains uniformity across all devices, making it easier to manage and troubleshoot.
      • Backup and Recovery: Facilitates easy restoration of systems in case of failure, ensuring business continuity.
      • Security: Helps in maintaining security standards by ensuring all devices are up-to-date with the latest patches and configurations.

Workstation imaging is particularly useful for businesses that need to deploy and manage large numbers of devices efficiently and securely.

Amelia Island Tech delivers a full spectrum of cybersecurity services designed to protect businesses from today’s increasingly sophisticated digital threats. Our offerings include network security, endpoint protection, threat detection and response, vulnerability assessments, and employee cybersecurity training. In 2024, ransomware attacks surged to 20–25 major incidents per day, up from just five annually in 2011. Distributed Denial of Service (DDoS) attacks rose by 46% in the first half of the year alone, and financial losses from cyber incidents have quadrupled since 2017. With the average cost of a data breach now exceeding $4.45 million, our services provide critical value—helping clients safeguard sensitive data, ensure compliance, and maintain operational resilience in an increasingly volatile threat landscape.

Amelia Island Tech offers Managed EDR service, powered by SentinelOne, providing a  robust cybersecurity solution designed to protect businesses from sophisticated cyber threats. Here are some key features and benefits:

Key Features:

  • 24/7 Monitoring: Continuous surveillance of endpoints to detect and respond to threats in real-time.
  • Threat Hunting: Proactive identification and mitigation of potential threats before they can cause harm.
  • Incident Response: Rapid response to security incidents, ensuring minimal impact and swift recovery.
  • Expert Analysis: Dedicated security experts review, analyze, and document every identified threat event.
  • Automated Remediation: Immediate mitigation actions taken to neutralize threats, reducing the risk of damage.

Benefits:

  • Enhanced Security: With 24/7 monitoring and expert analysis, businesses can ensure their endpoints are continuously protected.
  • Efficiency: Automated processes and expert intervention save time and resources, allowing businesses to focus on their core operations.
  • Scalability: The service can be scaled to meet the needs of growing businesses, providing flexibility and adaptability.
  • Compliance: Helps businesses meet regulatory requirements and maintain compliance with industry standard.

Amelia Island Tech’s Managed EDR service is designed to provide comprehensive protection, leveraging advanced technology and expert knowledge to safeguard your business from cyber threats.

Amelia Island Tech’s managed patching service ensures that your IT systems remain secure and up-to-date by automating the process of applying software updates and patches. Here are some key features and benefits:

Key Features:

  • Automated Updates: Regular and automated application of patches to operating systems and software, reducing the risk of vulnerabilities.
  • Compliance Assurance: Ensures that all systems meet regulatory and compliance standards by keeping software up-to-date.
  • Comprehensive Coverage: Includes patch management for a wide range of software and operating systems, ensuring all critical components are covered.
  • Scheduled Maintenance: Patches are applied during scheduled maintenance windows to minimize disruption to business operations.
  • Reporting and Auditing: Detailed reports and audits of patching activities to ensure transparency and accountability.

Benefits:

  • Enhanced Security: Regular patching helps protect against known vulnerabilities and reduces the risk of cyber-attacks.
  • Operational Efficiency: Automated patching reduces the manual workload on IT staff, allowing them to focus on more strategic tasks.
  • Reduced Downtime: Scheduled maintenance ensures that patching activities do not interfere with business operations, minimizing downtime.
  • Regulatory Compliance: Helps businesses meet industry-specific regulatory requirements, reducing the risk of non-compliance penalties.

Amelia Island Tech’s managed patching service provides a reliable and efficient way to keep your IT infrastructure secure and compliant, allowing you to focus on your core business activities.

Amelia Island Tech’s managed Microsoft 365 security service provides comprehensive protection and management for businesses using Microsoft 365. Here are some key features and benefits:

Key Features:

  • Threat Management: Continuous monitoring and proactive threat detection to safeguard against cyber threats.
  • Identity and Access Management: Implementation of multi-factor authentication, single sign-on, and Active Directory Federated Services (ADFS) to enhance security.
  • Compliance Support: Ensures adherence to regulatory standards such as PCI DSS, HIPAA, and GDPR.
  • Data Encryption: Secure transmission and storage of sensitive information to prevent unauthorized access.
  • Security Audits: Regular assessments to identify vulnerabilities and ensure robust security measures.

Benefits:

  • Enhanced Security: Protects against a wide range of cyber threats, ensuring safe and secure use of Microsoft 365.
  • Operational Efficiency: Reduces the burden on IT staff by automating security management tasks.
  • Regulatory Compliance: Helps businesses meet industry-specific regulations, reducing the risk of non-compliance penalties.
  • Peace of Mind: Continuous monitoring and expert management provide confidence that Microsoft 365 environments are secure.

Amelia Island Tech’s managed Microsoft 365 security service offers a reliable and efficient way to manage your business’s Microsoft 365 security needs, ensuring protection, compliance, and operational efficiency.

Core Infrastructure Management refers to the ongoing maintenance, monitoring, and optimization of the foundational IT systems that support your business operations. This includes servers, storage, networking equipment, and virtualization platforms—whether on-premises, in the cloud, or hybrid.

What’s Included:

  • Server & Storage Management
    • Monitoring and maintenance of physical and virtual servers
    • Capacity planning, performance tuning, and storage optimization
  • Network Infrastructure Oversight
    • Management of switches, routers, firewalls, and wireless access points
    • Configuration, firmware updates, and uptime monitoring
  • Virtualization & Cloud Integration
    • Support for platforms like VMware, Hyper-V, and hybrid cloud environments
    • Resource allocation, failover configuration, and scalability planning
  • Patch Management & System Updates
    • Regular updates to operating systems, firmware, and core applications
    • Ensures security and stability across infrastructure components
  • Asset Inventory & Lifecycle Tracking
    • Maintain records of hardware and software assets
    • Track warranties, support contracts, and end-of-life timelines
  • Documentation & Configuration Management
    • Maintain up-to-date network diagrams, system configurations, and recovery plans
    • Supports faster troubleshooting and disaster recovery

Client Benefits:

  • Improved Reliability: Reduce downtime and performance issues
  • Enhanced Security: Keep core systems patched and protected
  • Operational Efficiency: Optimize resource usage and system performance
  • Scalability: Ensure infrastructure can grow with your business
  • Peace of Mind: Know your IT foundation is professionally managed and monitored

Amelia Island Tech’s managed mail service provides comprehensive email management solutions designed to enhance security, reliability, and efficiency for businesses. Here are some key features and benefits:

Key Features:

  • Spam and Malware Filtering: Advanced filtering systems to protect against spam, phishing, and malware attacks.
  • Email Encryption: Ensures that sensitive information is securely transmitted and received.
  • Archiving and Backup: Automated archiving and backup of emails to ensure data integrity and easy retrieval.
  • Compliance Management: Helps businesses meet regulatory requirements for email communication and data storage.
  • 24/7 Monitoring: Continuous monitoring of email systems to detect and address issues promptly.

Benefits:

  • Enhanced Security: Protects against email-based threats, ensuring safe and secure communication.
  • Operational Efficiency: Reduces the burden on IT staff by automating email management tasks.
  • Data Integrity: Ensures that all email data is securely backed up and easily accessible.
  • Regulatory Compliance: Helps businesses adhere to industry-specific regulations, reducing the risk of non-compliance penalties.
  • Peace of Mind: Continuous monitoring and expert management provide confidence that email systems are secure and reliable.

Amelia Island Tech’s managed mail service offers a reliable and efficient way to manage your business’s email communication, ensuring security, compliance, and operational efficiency.

Amelia Island Tech offers comprehensive backup services designed to protect critical business data from loss, corruption, or cyber threats. Our solutions include automated backups, secure offsite storage, and rapid recovery options to ensure business continuity. With 85% of organizations experiencing data loss incidents annually and 93% of companies filing for bankruptcy within a year of severe data loss lasting over 10 days, the importance of a reliable backup strategy cannot be overstated. Our services provide clients with peace of mind, knowing their data is safeguarded and can be quickly restored—minimizing downtime, protecting revenue, and preserving reputation.

The Managed Backup – Workstations & Servers service from Amelia Island Tech ensures that your critical business data is securely backed up, monitored, and recoverable—whether it resides on employee workstations or central servers.

  • Periodic Checks: Instead of continuous monitoring, light monitoring involves scheduled checks at regular intervals to identify potential security issues.
  • Basic Alerts: It includes setting up basic alerts for common threats and vulnerabilities, ensuring that any significant issues are flagged for further investigation.
  • Limited Scope: The monitoring may focus on specific areas or critical assets rather than the entire network.
  • Cost-Effective: Light monitoring is often more affordable, making it suitable for smaller businesses or those with limited budgets.

This approach allows businesses to maintain a level of security without the higher costs associated with comprehensive monitoring solutions.

Amelia Island Tech’s Managed Document Backup Services focus on protecting your business’s most critical files—documents, spreadsheets, presentations, and other essential data—by ensuring they are securely backed up, monitored, and easily recoverable.

    • Routine Updates: Automated systems ensure that software and security patches are applied regularly, reducing vulnerabilities.
    • System Health Checks: Continuous monitoring of system performance and health, identifying issues before they become critical.
    • Backup Management: Regular and automated backups of data to prevent loss and ensure quick recovery in case of incidents.
    • Configuration Management: Automated documentation and tracking of changes in system configurations, ensuring consistency and compliance.
    • Alert Management: Filtering and prioritizing alerts to reduce noise and focus on significant threats.

By leveraging automated maintenance, businesses can enhance efficiency, reduce downtime, and ensure their IT infrastructure remains secure and up-to-date.

Amelia Island Tech offers a comprehensive suite of cloud services designed to enhance operational efficiency, scalability, and data security for businesses of all sizes. From cloud infrastructure deployment and migration to ongoing management and optimization, our solutions empower clients to reduce IT overhead, improve accessibility, and ensure business continuity. By leveraging the flexibility and resilience of the cloud, clients can focus on innovation and growth while we handle the complexities of their digital infrastructure.

Cloud Infrastructure Management Services from Amelia Island Tech provide businesses with expert oversight, optimization, and security of their cloud environments—ensuring performance, scalability, and compliance across platforms like Microsoft Azure, AWS, and hybrid cloud setups.

Cloud Infrastructure Management Services:

  • Cloud Resource Provisioning & Optimization
    • Setup and configuration of virtual machines, storage, networking, and databases
    • Rightsizing and cost optimization to avoid overprovisioning
  • Security & Compliance Management
    • Implementation of cloud security best practices (firewalls, encryption, access controls)
    • Continuous monitoring for threats and compliance with standards like HIPAA, PCI, and NIST
  • Performance Monitoring & Scaling
    • Real-time monitoring of cloud workloads and services
    • Auto-scaling and load balancing to ensure availability and responsiveness
  • Backup & Disaster Recovery
    • Cloud-based backup strategies and failover planning
    • Integration with DRaaS for business continuity
  • Identity & Access Management (IAM)
    • Role-based access control, multi-factor authentication, and identity federation
    • Integration with Azure AD or other identity providers
  • Cost Management & Reporting
    • Budget tracking, usage analytics, and cost forecasting
    • Monthly reporting with recommendations for savings and efficiency

Client Benefits:

  • Reduced Complexity: Offload the technical burden of managing cloud infrastructure
  • Improved Security: Ensure your cloud environment is protected and compliant
  • Scalability: Easily grow or shrink resources based on business needs
  • Cost Control: Avoid waste and optimize cloud spending
  • Peace of Mind: Know your cloud systems are monitored, maintained, and secure

Amelia Island Tech offers a robust portfolio of professional services designed to provide strategic and operational IT support configured to each client’s needs. These services include billed remote and onsite technical support, project-based IT work, procurement assistance, detailed reporting, and executive-level guidance through our Virtual IT Executive (vCIO /vCTO / vCSO) services. We also offer advanced solutions such as Compliance-as-a-Service (CaaS) and Disaster Recovery-as-a-Service (DRaaS), ensuring clients remain secure, compliant, and resilient. By delivering both tactical support and strategic insight, our professional services empower organizations to make informed technology decisions, reduce risk, and drive long-term success.

Comparing our Programs?

This Program’s pricing is defined by the number of users managed for the client by Amelia Island Tech, and any add-on cybersecurty or service needs.Use the links below to explore Amelia Island Tech’s IT services and cybersecurity solution offerings.

Basic Program

Amelia Island Tech's Basic Program provides essential cybersecurity services, network monitoring, and data protection, alongside IT support for hardware, software, and cloud systems. This program is designed to keep businesses secure, efficient, and digitally empowered.

Proactive Program

Leveraging Amelia Island Tech’s Proactive Program provides clients co-managed IT cybersecurity and IT service solutions, ensuring several significant benefits.

Fully Managed Program

Amelia Island Tech's fully managed program provides comprehensive cybersecurity and IT solutions, ensuring expert protection, cost efficiency, and peace of mind for businesses.

View all Programs
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